Guarantee
Buy With Confidence
100% Risk Free 45-Day Money Back Guarantee on All Discounted Gift Cards Card Depot is built upon the concept of trust. We hold our buyers and sellers to the highest of standards. Card Depot customers use pre-owned discounted gift cards to save you money on everything they buy. We offer a 100% guarantee that every gift card you purchase from Card Depot will be valid at the merchant and for the dollar amount specified on your order for a full 45 days from the date of purchase.
Our 45-Day Money Back Guarantee Does Not Cover:
- Requests received outside of 45 days
- Buyer's remorse or change of mind
- Misinterpretation of card delivery method or timing of delivery
- Misinterpretation of how a particular card is redeemed or any other redemption requirements or limitations
- Neglecting to apply a promotional code before a purchase
- Cards lost or misplaced by the buyer
- Cards merged onto external merchant apps or accounts against Card Depot Terms of Use, which could result in loss of card value
- Cards that are subsequently resold on any platform other than Card Depot or given to someone other than the original purchaser (other than gifts sent through Card Depot)
- Cards for which a merchant has changed its redemption policies and/or procedures, provided the card can still be redeemed at the merchant
- Cards not received due to incorrect shipping or delivery information
- Cards that are no longer honored when a retailer goes out of business or files for bankruptcy
- Cards you have purchased on Card Depot at the request of a third party and which cards you then share or provide to a third party
- Cards that have expired pursuant to a particular merchant's gift card terms
The 45-day Money-Back Guarantee covers the purchase price of the card, not any savings or discount the buyer received at the time of purchase. If a portion of the card was redeemed, only a partial refund will be provided. If you have any questions or would like to request a refund for your order under the 45-day Money-Back Guarantee contact us immediately for a full refund.
Our Commitment To You
We employ the industry's best anti-fraud procedures to do whatever we can to prevent this from happening. Of course, we can't share all of the steps we take with you, but they always include vetting anyone who sells us gift cards, match patterns against our advanced fraud detection algorithms as well as verifying each gift card balances multiple times.
In order to make the Card Depot experience the best is can be for both buyers and sellers, we maintain the highest security standards and have a zero-tolerance policy for fraudulent activity.
Abuse of the Card Depot Guarantee
We reserve the right to suspend or cancel the registration of any Buyer or Seller who we believe, in our sole discretion, abuses or attempts to abuse the Card Depot Gift Card Guarantee. We will report any such abuse to the appropriate legal authorities.
