Terms of Use

Effective Date: August 7, 2026
Version: 2026.08

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

We maintain this website as a service to our customers. By using our Site you agree to comply with and be bound by these Terms of Use. If you do not agree to these Terms, you should not obtain goods, services, or products from this Site, use this Site to sell or trade gift cards, or create an account.

Part I — The Agreement

1. Acceptance

You agree to the terms and conditions set out in these Terms of Use with respect to our site, www.CardDepot.com (the "Site"). These Terms constitute the entire and only agreement between us and you, and supersede all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the Site, its content, the products or services provided by or through the Site, and the subject matter of these Terms.

By accessing, browsing, or otherwise using the Site — including by automated means — you agree to be bound by these Terms. Any access to or use of the Site by automated systems, bots, scrapers, spiders, or similar technology constitutes acceptance of these Terms by the operator of those systems. Completing a purchase, sale, or trade transaction on the Site also indicates that you have read and accepted these Terms.

2. Eligibility

You must be 18 years of age or older and a resident of the United States in order to create an account or transact on the Site. By using the Site you represent and warrant that you meet these requirements.

3. Definitions

"Gift card" or "card" means physical plastic cards, paper gift certificates, and gift card numbers with or without PIN numbers in digital form — whether originally purchased for personal use or as gifts, issued as a refund for returned merchandise or for any other reason in the form of a merchandise credit, or any combination of these — which at the time of sale are accepted by the issuing retailer in the form in which they are sold by Card Depot.

"Card credentials" means the gift card number, PIN, access code, barcode, or any other information that permits redemption of a card's value.

"Issuing merchant" means the retailer or brand that issued the gift card and that accepts it for payment. Card Depot is not the issuer of any gift card sold on the Site.

"Redemption" means the application of a card's value to a purchase, account balance, or wallet with the issuing merchant, in whole or in part.

4. Changes to These Terms

We may amend these Terms at any time and from time to time without specific notice to you. The current version, with its effective date, will always be posted on the Site, and you should review these Terms before using the Site. We also reserve the right, in our sole discretion, to edit or delete any documents, information, or other content appearing on the Site, including these Terms, without further notice to users.

Amendments apply to orders placed on or after the effective date of the amended Terms. The version of these Terms in effect at the time you place an order governs that order.

Part II — Buying Gift Cards

5. Orders and Pricing

Prices, discounts, and card availability are as displayed on the Site at the time of purchase and may change without notice. Placing an order constitutes an offer to purchase, which we may accept or decline.

6. Our Right to Refuse or Cancel an Order

Card Depot reserves the right to refuse any order placed. If there was an error in the price of an order or in a coupon applied, Card Depot reserves the right to notify you to pay the difference or to cancel the order. Card Depot reserves the right to cancel an order at any time. Where we cancel an order before delivery, we will refund any amount paid for the canceled portion.

7. Order Errors

If we deliver fewer cards than you purchased, or a card that is not the product you ordered, notify us within 7 business days of delivery. We will either deliver the correct or missing card or refund the affected portion of your order, at our discretion, within 24–72 hours of confirming the error.

If we deliver additional cards, or a card of greater value than you purchased, you agree to notify us within 7 business days of delivery. If the excess value is not returned or the card is not surrendered on request, Card Depot reserves the right to charge or bill you for the excess value delivered.

8. Delivery

All gift cards purchased on CardDepot.com are delivered electronically to your Card Depot account. There is no physical shipment. Most orders are processed and delivered within minutes, allowing quick access to your gift cards. However, please be aware that in some cases delivery may take up to 24 hours. Once delivered, you can access and manage your gift cards directly through your Card Depot account.

Delivery is complete when card credentials are made available in your Card Depot account, whether or not you view, download, or use them at that time.

9. Account and Card Credential Security

You are responsible for maintaining the security of your Card Depot account and of any card credentials delivered to it.

Gift card numbers and PINs function as bearer instruments: any person who obtains them can redeem the associated value, and redemption cannot be reversed. You agree not to share, forward, display, photograph, screenshot, or transmit your card credentials to any third party, and you accept full responsibility for all redemptions of cards delivered to your account, whether or not you personally performed the redemption.

Card Depot is not liable for value redeemed by any person who obtains your card credentials, including household members, family, guests, employees, or any person with access to your device, network, email, or Card Depot account. Loss of value through disclosure of card credentials, whether intentional or inadvertent, is not a defect and is not covered by our 100-Day Money Back Guarantee.

You agree to notify us promptly if you believe your account has been accessed without your authorization.

Part III — After Your Purchase

10. No Returns, No Cancellations

Due to the nature of our online Site and the products listed, Card Depot has a strict NO RETURN policy for any product. No product may be returned for a like item or for a cash refund. Additionally, orders cannot be canceled once the order has been placed.

11. 100-Day Money Back Guarantee

The full terms of our guarantee are available at carddepot.com/guarantee.

If a card is found to be invalid, canceled by the merchant, or has a balance discrepancy, you must contact us within 100 days of the purchase date. We will investigate the issue, and if we determine that the discrepancy was not due to your use of the card, we will either replace the card or, if a replacement is unavailable, issue a full refund.

This policy applies only to claims submitted within the 100-day window. Claims made after 100 days will not be eligible for a refund, even if the issue occurred within the 100-day period. To submit a claim, contact us at [email protected] or via live chat. We will respond within 24 hours to request any necessary information. We recommend keeping a copy of your claim submission with a timestamp for your records.

After 100 days, Card Depot is not responsible for any balance discrepancies or cancellations made by the merchant.

12. Redeemed Cards Are Final

A card that has been redeemed, in whole or in part, is not eligible for return, replacement, refund, or coverage under our 100-Day Money Back Guarantee. A redeemed card is not invalid, defective, or subject to a balance discrepancy — it has been used.

Where the issuing merchant's records show that a card has been redeemed, those records are conclusive as between you and Card Depot as to whether the card was delivered with value and was usable.

13. Your Obligation to Cooperate With a Claim

Our ability to resolve a claim depends on information only you can obtain from the issuing merchant. As a condition of any claim under our 100-Day Money Back Guarantee, you agree to provide, on request and within a reasonable time:

  1. The issuing merchant's balance inquiry or transaction record for each affected card;
  2. The merchant account, email address, phone number, or order number to which any card was applied;
  3. Any error message, screenshot, receipt, or reference number you received from the issuing merchant;
  4. Reasonable assistance in communicating with the issuing merchant, including authorizing the merchant to release redemption records to Card Depot where the merchant requires your authorization.

If you do not provide this information, or the information you provide is materially inaccurate, your claim is not eligible for replacement or refund.

Part IV — Payment, Chargebacks, and Collections

14. Payment

You represent and warrant that if you are purchasing something from us or from our Merchants: (i) any payment card information you supply is true, correct, and complete; (ii) charges incurred by you will be honored by your card issuer; and (iii) you will pay the charges incurred by you at the posted prices, including any applicable fees and taxes.

By providing Card Depot with your payment card information, you authorize Card Depot to submit that information to a secure payment processor and/or secure payment gateway provider. If you elect to allow Card Depot to store your payment card information for future use, Card Depot may securely store it with a secure payment processor and/or gateway provider.

15. Chargebacks and Administration Fee

If you initiate a chargeback, payment dispute, or reversal with your card issuer or payment provider on any order, you agree to pay Card Depot a chargeback administration fee of $100.00 per disputed transaction, in addition to the full amount of the disputed order.

This fee is incurred at the time the chargeback is filed. It represents a reasonable estimate of the costs Card Depot incurs as a result, including processor and card network dispute fees, retrieval and preparation of transaction, delivery, and access records, verification of card status with the issuing merchant, and staff time. It is not intended as a penalty.

If you file a chargeback, the fees associated with it are your responsibility. Card Depot may waive this fee at its sole discretion, including where the disputed card is found to be defective under our 100-Day Money Back Guarantee or where the dispute arose from an error on our part. A determination by your card issuer or a card network is not a determination that a card was defective or that Card Depot was at fault.

16. Non-Payment, Interest, and Collections

By purchasing products or services from CardDepot.com, you agree to provide valid payment for all orders placed.

In the event of non-payment — including but not limited to failure to complete payment for your order, or submission of a chargeback that results in us not receiving payment — we reserve the right to send your account to collections.

Unpaid balances accrue interest at 1.5% per month (18% per annum), or the maximum rate permitted by applicable law, whichever is less, from the date the balance became due. You agree to be responsible for all costs of collection, including collection agency fees, court costs, and reasonable attorneys' fees.

Continued non-payment may also result in suspension or termination of your account, and Card Depot reserves the right to pursue further legal action if necessary.

Part V — Your Account

17. Registration and Accurate Information

By becoming a customer, you confirm that the information you provide to us is true and that you agree to abide by these Terms. Your account may be canceled without notice if we determine, in our sole discretion, that false or misleading information has been provided, that these Terms have been violated, or that other abuses have occurred. If your account has been revoked, Card Depot reserves the right to refuse application or readmission to an account.

18. One Account Per Person

You may maintain only one Card Depot account. You may not create or operate additional or duplicate accounts, or create an account on behalf of another person, without our prior written consent.

Where we identify multiple accounts operated by the same person or household, or accounts sharing payment credentials, devices, or network addresses, we may treat those accounts as related for all purposes under these Terms — including suspension, termination, order refusal, and the recovery of amounts owed.

19. Identity and Location Verification

By creating an account or placing an order, you agree that Card Depot may contact you at the telephone number and email address associated with your account — by telephone call, text message (SMS), or email — to verify the accuracy of your account information, including your correct name and address, and for order verification, delivery notifications, fraud prevention, and customer service relating to your orders. These are transactional communications relating to your account and orders, not marketing, and you agree they may be delivered by automated or prerecorded means. Message and data rates may apply.

You may opt out of text messages by replying STOP. Opting out may prevent us from verifying your identity or your orders, and Card Depot may decline, hold, or cancel any order it is unable to verify.

You agree to keep the telephone number and email address on your account current, and to notify us promptly if your telephone number changes or is reassigned.

You authorize Card Depot to request that your mobile carrier use your mobile subscriber details to verify your identity. You further authorize your mobile carrier, and its authorized data sources, to provide your account and subscriber information to us, including where available your name, address, email, and device data, for these purposes.

You additionally authorize Card Depot to perform a background check or to access personal information from credit bureaus to aid in fraud prevention. Those details may include name, billing address, email, phone number, and, where available, location information.

Calls to or from Card Depot may be monitored or recorded for verification, quality assurance, training, and fraud prevention.

20. Inactive Accounts

To keep Card Depot accounts current, if you do not access your account for a period of 90 days or more, Card Depot may, in its sole discretion, terminate your account. Card Depot will endeavor to notify you of its intent to terminate by notice to your provided email address at least ten days prior to deactivation. If you fail to respond to that notice within 10 days after it is sent, your account may be terminated as described above.

Card Depot strongly recommends that all customers keep their account and contact data current and in use. While Card Depot desires to prevent active accounts from being terminated prematurely, Card Depot has no obligation to maintain accounts that appear to have been abandoned. You agree that failure to access your account for 90 days or more conclusively indicates that the account has been abandoned and that it may therefore be terminated.

21. Suspension and Termination

We may suspend or terminate your account, refuse or cancel orders, and withhold delivery at any time, with or without notice, where we believe in our sole discretion that you have violated these Terms, that your account or order presents a risk of fraud or abuse, or that continued service would expose Card Depot to loss. Termination does not relieve you of amounts owed.

Part VI — Acceptable Use

22. Prohibited Uses and Data Scraping

You agree not to access or use CardDepot.com or its related services for any purpose other than your own use as permitted by these Terms. Without limiting the foregoing, you agree not to:

  1. Use any automated system, bot, scraper, spider, or similar technology to access, extract, harvest, or monitor any data, pricing, or content from CardDepot.com or its affiliated properties;
  2. Use any data obtained from CardDepot.com — directly or indirectly, including through third-party aggregators — for commercial, competitive, or derivative purposes, including dynamic pricing, resale of data, or publication on any other platform;
  3. Circumvent or attempt to bypass any security, rate-limiting, or access-control measures on the Site;
  4. Access or use CardDepot.com or its APIs in violation of these Terms, or in a manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use of it;
  5. Provide false, misleading, or another person's information in connection with an account, order, or claim;
  6. Use the Site or any card purchased on it in connection with fraud, money laundering, or any unlawful activity.

Card Depot reserves the right to take all appropriate legal action in response to such conduct, including termination of access, suspension of accounts, and pursuit of damages or injunctive relief.

23. Resale and Commercial Use

Gift cards purchased on the Site may be used for personal purchases or, where you have been approved for our Bulk Buying Program, for the commercial purposes described in that program's terms.

If you use gift cards purchased on the Site for resale, retail arbitrage, reselling of merchandise, or any other commercial activity, you do so entirely at your own risk. Issuing merchants and third-party platforms may, at their discretion and without notice, limit or throttle your purchasing, decline gift card payment, cancel orders, suspend or close your account with them, hold or confiscate funds or merchandise, or take other adverse action in response to activity they identify as reselling.

Card Depot has no control over and accepts no responsibility or liability for any such action. Adverse action taken by an issuing merchant or third-party platform in response to your commercial activity is not a card defect, is not a balance discrepancy, and is not covered by our 100-Day Money Back Guarantee.

Part VII — Merchants and Third Parties

24. Merchants Are Independent

We allow access to, and advertise, third-party merchant sites ("Merchants") from which you may purchase or otherwise obtain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfillment, billing, and customer service. We are not a party to the transactions entered into between you and Merchants.

All rules, policies (including privacy policies), and operating procedures of Merchants apply to you while on their sites. We are not responsible for information you provide to Merchants. We and the Merchants are independent contractors, and neither party has authority to make any representations or commitments on behalf of the other.

YOU AGREE THAT USE OF SUCH MERCHANTS IS AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESS, IMPLIED, OR OTHERWISE, INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS, OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE.

25. No Liability for Merchant Actions

Card Depot is not liable in the event that the issuing merchant of a gift card declines to accept it upon declaring bankruptcy, or because of changes to that merchant's gift card acceptance policy.

Card Depot is not liable for any actions taken by merchants or third-party companies that may result in the closure of your account with them, confiscation of funds, or any other adverse action toward you as a buyer. All transactions facilitated through our platform are subject to the policies and actions of the respective merchants and third-party companies, over which we have no control.

Card Depot is not responsible for any disputes or issues arising from your use of third-party companies, websites, or programs. Customers engaging with these third parties do so at their own risk, and any disputes or adverse actions related to those engagements cannot be taken out on Card Depot. Our liability is limited to transactions conducted directly through our platform.

26. Links to Other Websites

The Site contains links to other websites. We are not responsible for the content, accuracy, or opinions expressed on those websites, and those websites are not investigated, monitored, or checked for accuracy or completeness by us. Inclusion of any linked website on our Site does not imply approval or endorsement by us. If you decide to leave our Site and access these third-party sites, you do so at your own risk.

Part VIII — Intellectual Property

27. Copyright and Trademarks

The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the Site are protected under applicable copyrights, trademarks, registered trademarks, and other proprietary rights, including intellectual property rights. Copying, redistribution, use, or publication by you of any such matter, or any part of the Site, except as allowed by Section 28, is strictly prohibited. You do not acquire ownership rights to any content, document, or other materials viewed through the Site. Posting information or materials on the Site does not constitute a waiver of any right in those materials.

Card Depot is not the issuer of any of the gift cards or other closed-loop products sold on the Site and is not related to any merchant whose trademarks and gift cards appear on the Site for sale. All trademarks not owned by Card Depot are the property of their respective owners.

28. Limited License and Non-Transferability

Viewing, printing, or downloading any content, graphic, form, or document from the Site grants you only a limited, non-exclusive license for use solely by you for your own personal use, and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. No part of any content, form, or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use.

Your right to use the Site is not transferable. Any password or right given to you to obtain information or documents is not transferable and may be used only by you.

29. Submissions

All suggestions, ideas, notes, concepts, and other information you may send to us from time to time (collectively, "Submissions") shall be deemed and shall remain our sole property, shall not be subject to any obligation of confidence on our part, and may be used by us for any purpose without compensation to you.

Part IX — Legal

30. Disclaimer of Warranties

THE INFORMATION AND SERVICES FROM OR THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS, OR OTHER LIMITATIONS.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION, OR GUARANTEE NOT EXPRESSLY STATED IN THESE TERMS.

Nothing in this section limits our 100-Day Money Back Guarantee as set out in Section 11.

31. Limitation of Liability

WE AND OUR PARTNERS, ATTORNEYS, STAFF, AND AFFILIATES (COLLECTIVELY, "AFFILIATED PARTIES") HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES — INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, OR LITIGATION — WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR MAXIMUM LIABILITY TO YOU UNDER ALL CIRCUMSTANCES WILL BE EQUAL TO THE PURCHASE PRICE YOU PAID FOR THE GOODS, SERVICES, OR INFORMATION GIVING RISE TO THE CLAIM.

The negation of damages set forth above is a fundamental element of the basis of the bargain between us. This Site and the information would not be provided without such limitations.

32. Indemnification

You agree to indemnify, defend, and hold us and our Affiliated Parties harmless from any liability, loss, claim, and expense, including reasonable attorneys' fees, related to your violation of these Terms or your use of the Site.

33. Privacy

Our Privacy Policy is part of these Terms and may change from time to time. We reserve the right, and you authorize us, to use and assign all information regarding your use of the Site and all information provided by you, in any manner consistent with our Privacy Policy.

34. Electronic Communications

You consent to receive communications from us electronically, including by email and through your Card Depot account, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You agree that your electronic acceptance of these Terms, including by checking an acceptance box at checkout, has the same legal effect as a handwritten signature.

35. Governing Law and Venue

These Terms, and any dispute arising out of or relating to them, the Site, or any products or services obtained through the Site, are governed by the laws of the State of Delaware, without giving effect to any principles of conflicts of laws. This Site is created and controlled by Card Depot Inc. in the State of Delaware, USA.

Any action you bring against Card Depot must be brought exclusively in the Superior Court of Kent County, Delaware, or the United States District Court for the District of Delaware. You expressly submit and consent in advance to the personal jurisdiction of those courts and waive any claim that Kent County, Delaware, or the District of Delaware is an inconvenient or improper forum based on lack of venue.

Card Depot may bring any action against you, including any action to collect amounts owed, in the courts of Kent County, Delaware, or in any other court of competent jurisdiction, including the courts of the state and county in which you reside. Nothing in this section limits Card Depot's right to seek injunctive or equitable relief in any jurisdiction.

36. General Provisions

Severability. If any provision of these Terms is held unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms or your account. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

Force majeure. Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, labor disputes, network or processor outages, or actions of issuing merchants or governmental authorities.

Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

Entire agreement. These Terms, together with our Privacy Policy and any program terms you have separately accepted, constitute the entire agreement between you and Card Depot.

Card Depot Inc.
8 The Grn #4731, Dover, DE 19901, United States
[email protected]

Effective August 7, 2026 · Version 2026.08